{"id":14655,"date":"2022-05-02T12:18:14","date_gmt":"2022-05-02T12:18:14","guid":{"rendered":"https:\/\/adda.io\/blog\/?p=14655"},"modified":"2023-11-13T12:33:45","modified_gmt":"2023-11-13T12:33:45","slug":"the-central-command-centre-gets-to-the-level-of-ccc","status":"publish","type":"post","link":"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/","title":{"rendered":"The Central Command Centre gets to the level of CCC+"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-blog-banner-1024x536.jpg\" alt=\"ADDA Central Command Centre Upgrade Illustration\" class=\"wp-image-14656\" width=\"572\" height=\"299\" srcset=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-blog-banner-1024x536.jpg 1024w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-blog-banner-300x157.jpg 300w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-blog-banner-150x79.jpg 150w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-blog-banner-768x402.jpg 768w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-blog-banner.jpg 1200w\" sizes=\"auto, (max-width: 572px) 100vw, 572px\" \/><\/figure><\/div>\n\n\n\n<p>As a Decision Maker, you always wanted LIVE visibility across all your Communities. Now you have it, with the launch of the New CCC &#8211; Your all new Central Command Centre!<\/p>\n\n\n\n<p>Want a look into how your Helpdesk team is performing across different properties?<\/p>\n\n\n\n<p>Wondering which vendors receive maximum payments or how your expenses are split across properties?<\/p>\n\n\n\n<p>A view into the CCC will give you all of this information, and much much more, all in one simple view.<\/p>\n\n\n\n<p>Managing 10s or 100s of Communities and getting visibility into the operations of all these living communities can be challenging.<\/p>\n\n\n\n<p>For Community Management Firms (Developer, OAM, HOAM, Management Agent, Syndic, etc), ADDA now brings ultimate transparency into the Operations across all your Communities!&nbsp;<\/p>\n\n\n\n<p>The upgraded <strong><a href=\"https:\/\/adda.io\/blog\/2021\/04\/adda-enterprise-central-command-centre\/\">Central Command Centre (CCC)<\/a><\/strong> is your all-in-one Business report card.&nbsp;<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e14560ce2db\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e14560ce2db\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/#Whats_in_the_New_CCC\" >What\u2019s in the New CCC?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/#1_Your_Dashboard_Your_Way\" >1. Your Dashboard. Your Way<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/#2_Interactive_Graphical_Reports\" >2. Interactive Graphical Reports<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/#3_Detect_Anomalies_Easily\" >3. Detect Anomalies Easily<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/#4_Global_Reports\" >4. Global Reports<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/adda.io\/blog\/2022\/05\/the-central-command-centre-gets-to-the-level-of-ccc\/#5_Universal_Actions\" >5. Universal Actions<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Whats_in_the_New_CCC\"><\/span><strong>What\u2019s in the New CCC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CCC is now power-packed with a central screen that binds together all key reports (KPIs, metrics, data points, etc) in a much more user-friendly graphical format. It also helps you take quicker actions, saving extra cost spent across all properties under an Enterprise\/OAM &#8211; all in one place.&nbsp;<\/p>\n\n\n\n<p>Here are some of the salient features:<\/p>\n\n\n\n<p><em>(Note: <a href=\"https:\/\/adda.io\/\">ADDA <\/a>refers to all users other than Self-Managed Associations as Enterprise users)<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Your_Dashboard_Your_Way\"><\/span>1. <strong>Your Dashboard. Your Way<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Something that the top management team always needs \u2013 view into <strong>relevant<\/strong> metrics from across properties. Now configure your dashboard from the universe of all properties and metrics, as per your needs. For instance, being a Helpdesk Manager, you can filter the relevant Helpdesk metrics of each property managed.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"268\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Filter-Dropdowns-6.png\" alt=\"\" class=\"wp-image-14725\" srcset=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Filter-Dropdowns-6.png 400w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Filter-Dropdowns-6-300x201.png 300w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Filter-Dropdowns-6-150x101.png 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Interactive_Graphical_Reports\"><\/span>2. <strong>Interactive Graphical Reports<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Say you\u2019re a Group Community Manager, take quick decisions with some of the most important multi-property metrics now represented graphically.<\/p>\n\n\n\n<p>It\u2019s time you easily cross-check key graphical reports like collection summary, expense by categories, etc. across all communities in your portfolio \u2013 right on one screen!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"252\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCCGraphical-Report-2.png\" alt=\"\" class=\"wp-image-14726\" srcset=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCCGraphical-Report-2.png 500w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCCGraphical-Report-2-300x151.png 300w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCCGraphical-Report-2-150x76.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Detect_Anomalies_Easily\"><\/span><strong>3. Detect Anomalies Easily<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>For a Central Operations Team, detecting anomalies\/errors across all communities can be burdensome. But now, in just a couple of clicks, find which Community in your portfolio has the highest outstanding payments, defaulters, or lowest customer ratings, and much more such actionable insights.&nbsp;<\/p>\n\n\n\n<p>Configure escalation points and detect problem areas marked in red. This helps to cross-check multi-property data points and set benchmarks for the system to alert you for immediate attention. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"239\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Main-1.png\" alt=\"\" class=\"wp-image-14718\" srcset=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Main-1.png 300w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Main-1-150x120.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Global_Reports\"><\/span><strong>4. Global Reports<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Now get visibility into a repository of reports &#8211; Collected Invoices, Open Vendor Invoices, etc \u2013 right across all communities. Fetching quick reports on multiple key Community Management related data across your complete Enterprise portfolio has never been easier!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"95\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-Reprots-4.png\" alt=\"\" class=\"wp-image-14720\" srcset=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-Reprots-4.png 300w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/CCC-Reprots-4-150x48.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Universal_Actions\"><\/span><strong>5. Universal Actions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Doing actions which would have impact across all communities, like sending any Announcement to all\/multiple Communities can now be done easily from One Screen. <\/p>\n\n\n\n<p>There are a host of other new features that\u2019s <strong>\u201cDo Once, Reflect in all Communities\u201d<\/strong> &#8211; E.g., Adding of your Staff, which can also be done from your CCC.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"190\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Quick-Actions_01-3.png\" alt=\"\" class=\"wp-image-14727\" srcset=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Quick-Actions_01-3.png 300w, https:\/\/adda.io\/blog\/wp-content\/uploads\/2022\/05\/Quick-Actions_01-3-150x95.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<p>So, if you\u2019re an ADDA Enterprise User and want to switch to a central control system, then get started right now, and get hands-on with the newly revamped CCC and carry your enterprise in your pocket.&nbsp;<\/p>\n\n\n\n<p>We\u2019d like to hear your queries &amp; feedback about the new feature add-ons to make further improvements.<\/p>\n\n\n\n<p>Want to learn more about Central Command Centre? <a href=\"https:\/\/adda.io\/contact\">Reach out<\/a> to us at <strong>022-48905764 <\/strong>or mail us at <a href=\"mailto:sales@adda.io\"><strong>sales@adda.io<\/strong><\/a> to know how community management can be easier as it gets. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a Decision Maker, you always wanted LIVE visibility across all your Communities. Now you have it, with the launch of the New CCC &#8211; Your all new Central Command&hellip;<\/p>\n","protected":false},"author":18,"featured_media":14656,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[1385,1366],"class_list":["post-14655","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates","tag-adda-enterprise","tag-community-management"],"_links":{"self":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/14655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/comments?post=14655"}],"version-history":[{"count":15,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/14655\/revisions"}],"predecessor-version":[{"id":14746,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/14655\/revisions\/14746"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/media\/14656"}],"wp:attachment":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/media?parent=14655"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/categories?post=14655"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/tags?post=14655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}