{"id":20391,"date":"2024-12-18T06:11:17","date_gmt":"2024-12-18T06:11:17","guid":{"rendered":"https:\/\/adda.io\/blog\/?p=20391"},"modified":"2024-12-18T06:19:07","modified_gmt":"2024-12-18T06:19:07","slug":"trai-compliance","status":"publish","type":"post","link":"https:\/\/adda.io\/blog\/2024\/12\/trai-compliance\/","title":{"rendered":"Renewal of Consent \/ Phone Number Verification for receiving Messages- TRAI compliance"},"content":{"rendered":"\n<p>ADDA is a technology and communication platform on which Associations communicate official information to their Owners and Tenants.<\/p>\n\n\n\n<p>It is every Association\u2019s responsibility to maintain up-to-date contact information of Owners and Tenants, so that emergency information, statutory information and other property information can be communicated to them.<\/p>\n\n\n\n<p>Phone Numbers are one of these Contact information.<\/p>\n\n\n\n<p>TRAI mandates that for a Technology Platform to send messages to Recipients, the recipients must give explicit consent to the technology platform.<\/p>\n\n\n\n<p>This typically happens using a Phone Verification, where an OTP is sent to the recipient.<\/p>\n\n\n\n<p>Such Phone Verification must happen:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First when you log in to the platform<\/li>\n\n\n\n<li>\u2060Periodically (e.g., once in 6 months) if you are not logging into the platform frequently, but wish to receive messages or calls to your phone number from the Association<\/li>\n<\/ol>\n\n\n\n<p>Accordingly ADDA Users who don\u2019t frequently log in, may receive periodic emails to verify their phone number as part of this routine compliance.<\/p>\n\n\n\n<p>Please see the TRAI circular in this blog post. You could specifically look for sections that mention \u201cConsent\u201d.<\/p>\n\n\n\n<p><a href=\"https:\/\/trai.gov.in\/sites\/default\/files\/RegulationUcc19072018.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Click here for Accessing the TRAI Circular<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ADDA is a technology and communication platform on which Associations communicate official information to their Owners and Tenants. It is every Association\u2019s responsibility to maintain up-to-date contact information of Owners&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[2022],"tags":[1997,2051,2052,2053,2050],"class_list":["post-20391","post","type-post","status-publish","format-standard","hentry","category-adda-community-management","tag-communication","tag-compliance","tag-consent","tag-phone-number","tag-trai"],"_links":{"self":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/20391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/comments?post=20391"}],"version-history":[{"count":1,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/20391\/revisions"}],"predecessor-version":[{"id":20394,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/20391\/revisions\/20394"}],"wp:attachment":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/media?parent=20391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/categories?post=20391"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/tags?post=20391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}