{"id":2636,"date":"2012-03-24T14:39:08","date_gmt":"2012-03-24T09:09:08","guid":{"rendered":"http:\/\/apartmentadda.com\/blog\/?p=2636"},"modified":"2012-03-24T14:39:08","modified_gmt":"2012-03-24T09:09:08","slug":"photo-upload-in-helpdesk","status":"publish","type":"post","link":"https:\/\/adda.io\/blog\/2012\/03\/photo-upload-in-helpdesk\/","title":{"rendered":"Photo Upload in HelpDesk!"},"content":{"rendered":"<p>See the Security Guard sleeping blissfully at the Main Gate at Midnight?<\/p>\n<div id=\"attachment_2645\" style=\"width: 200px\" class=\"wp-caption alignright\"><a href=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2012\/03\/photo.jpg\" data-rel=\"penci-gallery-image-content\" ><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2645\" class=\"size-full wp-image-2645\" title=\"photo\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2012\/03\/photo.jpg\" alt=\"\" width=\"190\" height=\"215\" \/><\/a><p id=\"caption-attachment-2645\" class=\"wp-caption-text\">  <\/p><\/div>\n<p>Take a picture, attach it to the Ticket you raise in HelpDesk.\u00a0 Let the picture speak a thousand wordzzz.<\/p>\n<p>Want to show your gratitude to the Electrician for reviving a long-dead Light Point? To the Helpdesk Ticket attach a picture of your child flashing a glowing smile next to the glowing light!<\/p>\n<p>Yes, <strong>the HelpDesk now has a new feature &#8211; Attachment<\/strong>. You can attach a picture or a document while raising a Ticket, or updating a Ticket.<\/p>\n<p>Same feature is available on the HelpDesk Tracker also so Admin can attach Before and After pictures of a Fault, or attach a bill for any repair work done for a Flat.<\/p>\n<p>The workhorse of your ADDA ( aka Helpdesk) just got a bit more interesting!<\/p>\n<p>Do share any interesting uses you may put it to!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>See the Security Guard sleeping blissfully at the Main Gate at Midnight? Take a picture, attach it to the Ticket you raise in HelpDesk.\u00a0 Let the picture speak a thousand&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[236],"class_list":["post-2636","post","type-post","status-publish","format-standard","hentry","category-product-updates","tag-helpdesk-management"],"_links":{"self":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/2636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/comments?post=2636"}],"version-history":[{"count":0,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/2636\/revisions"}],"wp:attachment":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/media?parent=2636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/categories?post=2636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/tags?post=2636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}