{"id":8087,"date":"2011-08-12T08:02:58","date_gmt":"2011-08-12T02:32:58","guid":{"rendered":"http:\/\/apartmentadda.com\/blog\/?p=2004"},"modified":"2011-08-12T08:02:58","modified_gmt":"2011-08-12T02:32:58","slug":"complaint-box-renamed-as-helpdesk","status":"publish","type":"post","link":"https:\/\/adda.io\/blog\/2011\/08\/complaint-box-renamed-as-helpdesk\/","title":{"rendered":"Complaint Box renamed as Helpdesk"},"content":{"rendered":"<div id=\"attachment_2005\" style=\"width: 74px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2011\/08\/HelpDesk-tracker.png\" data-rel=\"penci-gallery-image-content\" ><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2005\" class=\"size-full wp-image-2005\" title=\"HelpDesk-tracker\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2011\/08\/HelpDesk-tracker.png\" alt=\"\" width=\"64\" height=\"64\" \/><\/a><p id=\"caption-attachment-2005\" class=\"wp-caption-text\">HelpDesk<\/p><\/div>\n<p>The most utilized Application of ADDA &#8211; the Complaint Box gets a name<\/p>\n<p>change. It will now be called HelpDesk &#8211; a more appropriate name for this<\/p>\n<p>Application since a lot happens via the Complaint Box, that are not Complaints.<\/p>\n<p>Here are the changes:<\/p>\n<p><span style=\"text-decoration: line-through;\">Complaint Box<\/span> &#8211; <strong>HelpDesk<\/strong><\/p>\n<p><span style=\"text-decoration: line-through;\">Complaint Tracker <\/span>&#8211; <strong>HelpDesk Tracker<\/strong><\/p>\n<p><span style=\"text-decoration: line-through;\">Complaints <\/span>&#8211; <strong>Tickets<\/strong><\/p>\n<p>Enjoy your ADDA!<\/p>\n<p>-Team ADDA<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The most utilized Application of ADDA &#8211; the Complaint Box gets a name change. It will now be called HelpDesk &#8211; a more appropriate name for this Application since a&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-8087","post","type-post","status-publish","format-standard","hentry","category-product-updates"],"_links":{"self":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/8087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/comments?post=8087"}],"version-history":[{"count":0,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/8087\/revisions"}],"wp:attachment":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/media?parent=8087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/categories?post=8087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/tags?post=8087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}