{"id":8101,"date":"2011-11-05T13:50:54","date_gmt":"2011-11-05T08:20:54","guid":{"rendered":"http:\/\/apartmentadda.com\/blog\/?p=2318"},"modified":"2024-11-22T11:09:10","modified_gmt":"2024-11-22T11:09:10","slug":"prioritize-complaint-by-payment-status-on-apartment-maintenance-software","status":"publish","type":"post","link":"https:\/\/adda.io\/blog\/2011\/11\/prioritize-complaint-by-payment-status-on-apartment-maintenance-software\/","title":{"rendered":"Complaints prioritized by Payment status on ADDA &#8211; Apartment Maintenance App"},"content":{"rendered":"<p>Dear ADDA Admins, <span style=\"color: #ffffff;\">Apartment Maintenance Software<\/span><\/p>\n<p>Flats who pay their Dues on Time, and keep a Zero-Dues account, deserve Maintenance Requests\/Complaints to be addressed on a Priority Basis. That is Fair, isn&#8217;t it.<\/p>\n<p>But till date, you did not have a quick way to figure out, if a Flat that has raised a complaint has Dues or not.<\/p>\n<p>Now you do.<\/p>\n<p>The pretty Red Dots and Green Dots in your Income Tracker of ADDA, <a href=\"https:\/\/adda.io\/apartment-association\/society-maintenance-app\">Apartment Maintenance App<\/a> have crept into the HelpDesk Tracker as well! Click &#8220;View All&#8221; in your HelpDesk Tracker, and you will see a Red Dot or a Green Dot next to each Complaint. Red Dot means the Flat has not paid their Dues yet.\u00a0 Also when the Ticket is viewed, the exact Due amount is visible against the Flat.<\/p>\n<p><a href=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2011\/11\/Screen-Shot-2011-11-05-at-1.13.45-PM.png\" data-rel=\"penci-gallery-image-content\" ><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2319 size-full\" title=\"Screen Shot 2011-11-05 at 1.13.45 PM\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2011\/11\/Screen-Shot-2011-11-05-at-1.13.45-PM.png\" alt=\"Prioritize complaint by payment status on apartment maintenance software \" width=\"713\" height=\"155\" \/><\/a><\/p>\n<p><a href=\"https:\/\/adda.io\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">Talk to our Product Specialist<\/a><\/p>\n<p>Who said there is no justice in this Country!<\/p>\n<div id=\"attachment_2322\" style=\"width: 250px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2011\/11\/Kanoon.png\" data-rel=\"penci-gallery-image-content\" ><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2322\" class=\"wp-image-2322 size-full\" title=\"Kanoon\" src=\"https:\/\/adda.io\/blog\/wp-content\/uploads\/2011\/11\/Kanoon.png\" alt=\"Prioritize complaint by payment status on apartment maintenance software \" width=\"240\" height=\"160\" \/><\/a><p id=\"caption-attachment-2322\" class=\"wp-caption-text\">Kanoon is not Color Blind!<\/p><\/div>\n<p><strong>Credits:<\/strong><\/p>\n<p>Sandhya our Developer Dudette who just completed one year with ADDA.<\/p>\n<p><a href=\"http:\/\/www.apartmentadda.com\/adda\/brigade-gateway.php\" target=\"_blank\" rel=\"noopener noreferrer\">Brigade Gateway ADDA<\/a> &#8211; gave the final push on this.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear ADDA Admins, Apartment Maintenance Software Flats who pay their Dues on Time, and keep a Zero-Dues account, deserve Maintenance Requests\/Complaints to be addressed on a Priority Basis. That is&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[236],"class_list":["post-8101","post","type-post","status-publish","format-standard","hentry","category-product-updates","tag-helpdesk-management"],"_links":{"self":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/8101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/comments?post=8101"}],"version-history":[{"count":2,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/8101\/revisions"}],"predecessor-version":[{"id":20291,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/posts\/8101\/revisions\/20291"}],"wp:attachment":[{"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/media?parent=8101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/categories?post=8101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adda.io\/blog\/wp-json\/wp\/v2\/tags?post=8101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}