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The below terms of service are applicable to all Users of the Portals: apartmentadda.com, adda.io, addagatekeeper.io and the Mobile Apps: ADDA, ADDA Admin, ADDA GateKeeper. |
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DEFINITIONS
"3Five8 Technologies", "We" represent the "Service Provider" and are interchangeable. It also represents any subsidiary company of 3Five8 Technologies Pvt. Ltd.
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TERMS OF SERVICE |
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| 3Five8 Technologies provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time with information to you. | |
1. DESCRIPTION OF SERVICE
3Five8 Technologies provides a suite of Products categorised as below.
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2. 3Five8 Technologies PRIVACY POLICYPersonal information about you are subject to our PRIVACY POLICY which is a section in these Terms. |
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3. USER ACCOUNT, PASSWORD AND SECURITYYou are responsible for maintaining the confidentiality of the UserID and password you choose when you create your account, and are fully responsible for all activities that occur under your account. You agree to immediately notify 3Five8 Technologies of any unauthorized use of your password. 3Five8 Technologies will not be liable for any consequence arising from your failure to comply with this Section. |
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4. ABUSE OF SERVICE
You understand that all information (such as data files, written text, audio files, images or any other media) which you may have access to as part of, or through your use of the Products of 3Five8 Technologies are the sole responsibility of the person from which such content originated. 3Five8 Technologies takes no responsibility for abusive content, and it is the responsibility of the users to regulate such content. 3Five8 Technologies takes no responsibility for any data generated within any of its Products and published or distributed outside by the user.
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5. LIST OF PROHIBITED ITEMS
Users are prohibited from aiding in the sale / exchange of any item present in the below list. This is only a partial list and items can be added as and when prohibited to law or brought to the notice of 3Five8 Technologies.
Items can be included in the above list as and when prohibited. |
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6. NO RESALE OF SERVICEYou agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Products, use of the Products, or access to the Products. |
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7. MODIFICATIONS TO SERVICEAs SaaS products, all of 3Five8 Technologies offerings will undergo continuous modifications in its Features and Service. In case any feature or service is phased out, adequate time and notice will be given to you, so that you may retain the Information assets created by you as part of that Feature. Beyond the time given, you agree that 3Five8 Technologies shall not be liable to you or to any third party. |
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8. 3Five8 Technologies PROPRIETARY RIGHTSYou acknowledge and agree that the Products contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by 3Five8 Technologies, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Products, in whole or in part. You also agree not to extract the code or reverse-engineer it in anyway. Any attempt at hacking or unlawful use of the Products can and will invite the maximum prosecution allowable under the law. |
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9. WARRANTIES AND DISCLAIMERS
Our Warranties. We warrant that For integrations of the Product with 3rd Party Software or Hardware, 3Five8 Technologies warrants that it will perform due diligence while selecting the 3rd Party Software or Hardware. However, 3Five8 Technologies does not warrant error-free functioning of such 3rd Party Software or Hardware. |
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10. LIMITATION OF LIABILITYIn no event shall either party’s aggregate liability arising out of or related to these Terms/Agreement, whether in contract, tort or under any other theory of liability, exceed the total amount paid by you under the current active Subscription Term. In specific 3Five8 Technologies is not liable to respond to queries from third parties about a Multi Dwelling Unit’s use of the Product. All queries must come from the officially designated Users of the Multi Dwelling Unit itself. By using this Product You confirm that You have the legal authority of uploading and sharing the specific data that You would upload or share on this Product. You indemnify 3Five8 Technologies of any disputes regarding the ownership of such data. |
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11. Support SLA
a) All Support queries are to be lodged using the "Software Help" feature present on the Products. If the issue is related to log in, support email can be sent to support@ApartmentADDA.com (for Users belonging to Indian Multi Dwelling Units) and to support@adda.io (for Users belonging to Multi Dwelling Units outside India)
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12. Exit of SubscriptionThis agreement is subject to review by either party at any time during the Subscription Term. If either party requires terminating this agreement, 30 days notice must be given and the data will be available for the customer to be extracted during this period. The notice period has to be within the subscription paid duration (Subscription Term). After such 30-day period, The Service Provider shall have no obligation to maintain or provide any of the Customer’s Data and shall thereafter, unless legally prohibited, delete all of Customer’s Data in the Service Provider’s systems or otherwise in its possession or under its control. Upon non-payment of Subscription Dues within the Subscription Invoice Due Date, the Subscription is considered terminated and Access to the product is discontinued for the Customer. |
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PRIVACY POLICY3Five8 Technologies does not sell, rent or otherwise make available the personal information of the Users, Visitors, Association Staff, Domestic Staff or the common information of the Multi Dwelling Unit to any third-party, without their explicit approval. |
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REGISTRATIONIn order to use the Products, a user must first complete the registration form. During registration a user is required to give their contact information and proof of being associated with the Multi Dwelling Unit. The registration information given by the user must always be accurate, correct and up to date. This ensures the User can get the maximum benefit from the Product. |
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YOUR PERSONAL INFORMATIONThe User stores information about himself/herself under his/her User Profile. Information provided is available to the User and the Administrative Users belonging to the same Multi Dwelling Unit as the user. The Visitor information entered in ADDA Gatekeeper is available to the Unit to which the Visitor is visiting, and to the Administrative Users belonging to the same Multi Dwelling Unit as the user. The Domestic Staff information entered in ADDA Gatekeeper is available to the Flats in which the specific Domestic Staff member works and to the Administrative Users belonging to the specific Multi Dwelling Unit. The Vendor information entered is available to the Administrative Users belonging to the specific Multi Dwelling Unit. Administrative Users may also enter Personal INformation of the Users. 3Five8 Technologies takes no responsibility for the accuracy of such data entered by the Users or Administrative Users. These Personal Information are retained for the period covered by the Subscription Term, unless the Administrative Users choose to delete the Personal Information. |
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LINKSLinks to other sites may be present in the Products. Please be aware that we are not responsible for the privacy practices of such other sites. Please be aware when you leave the Product site and visit these other sites, to read the privacy statements of such sites especially in case they collect personally identifiable information. This privacy policy applies solely to information collected by the Products of 3Five8 Technologies. |
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MOBILE APPSThe Mobile Apps of the Product may seek access to data stores in your Mobile Phone, such as SMS, Photos, Contact List etc. The purpose of this access is solely towards complete functionality of relevant Product Features. The Mobile Apps will not run to their full potential if you choose to not provide the necessary access. |
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BUZZARThe Buzzar is a feature provided for Users for availing useful services for their Home or Multi Dwelling Unit. The User understands that any information provided by the User on Buzzar, is visible outside his ADDA. The User is responsible for any information they share via Buzzar. |
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SECURITY
3Five8 Technologies takes every precaution to protect users' information. When users submit sensitive information via the portal, the information is protected both online and off-line. We have enabled SSL encryption so as to ensure that your data remains encrypted during transmission to and from the site. These precautions, though industry standard are nonetheless only as secure as the end-user's practice. To ensure that unauthorised parties do not get access to information on this portal, we encourage all users make sure that they log-off from all sessions - especially from public computers such as at internet cafes.
As part of our disaster recovery strategy, we have regular backups taken to protect you from sudden data loss. If you have any questions about the security at our portal, you can send an email to support@ApartmentADDA.com (for Users belonging Indian Multi Dwelling Units) and to support@adda.io (for Users belonging to Multi Dwelling Units outside India) |
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SITE AND SERVICE UPDATESWe also send the user site and service announcement updates. Users may choose to unsubscribe from receiving these emails by following the instructions that will be part of each announcement email. |
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NOTIFICATION OF CHANGESAny change made to the Privacy Policy will be posted on the Homepage so our users are always kept aware. Also they will be notified via Email about any such change. |
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NOTIFICATION TO VISITORS (for ADDA Gatekeeper usage)While Users belong to the legal entity of an Association and may receive important notifications on their Mobile Number, Visitors are not part of the Association. Notification to Visitor Mobile Numbers, if any, will be strictly as per the relevant Telecom Regulations. |
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PRIVACY AND SECURITY OF PAYMENT INFORMATION3Five8 Technologies makes it possible for the User to pay various charges via its Products. Details of securing the Payment Information is available in a separate Terms knows as the “PAYMENT GATEWAY TERMS” |
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3Five8 Technologies integrates in its Products various Payment Gateways provided by Third Party Payment Gateway Companies or Banks. The usage of the Payment Gateway integrated with the 3Five8 Technologies Products is subject to the following Payment Gateway Terms. |
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DEFINITIONS
"3Five8 Technologies", "We" represent the "Service Provider" and are interchangeable. It also represents any subsidiary company of 3Five8 Technologies Pvt. Ltd.
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PAYMENT GATEWAY TERMS |
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1. DESCRIPTION OF SERVICE3Five8 Technologies has integrated third-party Payment Gateway(s) which can be availed by Associations for collecting Dues from its Owners/Tenants/Vendors. For this utility, 3Five8 Technologies plays the role of an Online Collection Agent for the Associations. |
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2. COVENANTS OF THE ASSOCIATION
1. The Association shall ensure that all charges levied against the APGI User is valid and is meant to be collected using the “APGI”. It will also maintain relevant Documentations (e.g., Bye-Laws, Membership Details ) to substantiate all charges levied against the APGI User.
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3. DISPUTES REGARDING SERVICES3Five8 Technologies, the facility providers and the Acquiring Banks shall not be responsible for the quality of Services to the APGI User. (Services imply those provided by Association to the APGI User. Please refer to Definitions for details). 3Five8 Technologies, the facility providers and the Acquiring Banks shall also not be responsible for any non-delivery of the Services to the APGI User. Provided that any and all disputes regarding quality, non-delivery and delay in delivery of the Service or otherwise will be dealt with by and between the Association and the APGI User directly and 3Five8 Technologies, the facility providers and the Acquiring Banks shall not be a party to such disputes. |
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4. INDEMNITY
The Association hereby undertakes and agrees to indemnify 3Five8 Technologies, the Facility Providers and the Acquiring Banks and hold 3Five8 Technologies, the Facility Providers and the Acquiring Banks harmless and keep 3Five8 Technologies, the Facility Providers and the Acquiring Banks at all times fully indemnified and held harmless from and against all actions, proceedings, claims, liabilities (including statutory liability), penalties, demands and costs (including without limitation, legal costs of 3Five8 Technologies, the Facility Providers and the Acquiring Banks on a solicitor/attorney and own client basis), awards, damages, losses and/or expenses however arising directly or indirectly as a result of:
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5. NO WARRANTY
(1) 3Five8 Technologies, the Acquiring Banks and the Facility Providers disclaims all warranties, express or implied, written or oral, including but not limited to warranties of merchantability and fitness for a particular purpose. The Association acknowledges that the 3Five8 Technologies, the Facility Providers and the Acquiring Bank’s services may not be uninterrupted or error free. The Association also acknowledges that the services provided by the Acquiring banks and the facility providers to 3Five8 Technologies which is passed on to the Association under the APGI agreement, can be in any event be brought to an abrupt end in any event whatsoever by any of the acquiring banks or the facility providers for any reason whatsoever.
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6. TRANSACTION LIMITS3Five8 Technologies, the Facility Providers and the Acquiring Banks reserves the right to impose limits on the number of purchases which may be charged on an individual credit card account during any time period, and reserves the right to refuse to make payments in respect of transactions exceeding such limit or from APGI Users with a prior history of questionable charges. |
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7. TERMINATION
a) Termination for Breach. |
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