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Community Guidelines

Eden Park Phase1 ADDA user agreement - dated 24June2025

From 

Eden Park Residents Welfare Association (ERWA)

1st floor Clubhouse, L&T Edenpark Phase1

Edenpark generally means Edenpark Phase1 only unless explicitly specified otherwise.


RESIDENTS FORUM RULES ( This forum is meant for social interaction only)

  1. NEVER use the forum for complaints to the association or the property manager ( use ADDA helpdesk module instead ) - use of residents forum for complaints to management can lead to restricting or deactivating access.
  2. DON'T promote business in Forum - this may lead to deactivation of account -
  3. Don't put messages for rental needed or for rent or for buy or sale in Residents forum -this may lead to deactivation of account these . Announcement feature thro the ADDA portal can be used currently to submit the rental / sale advt . The ADDA APP does not provide this facility.
  4. Controversy or entertainment is OK, but not hate speech or profanity or calling neighbors/staff a derogatory name. Keeping posts calm also makes it easier for us to collect feedback – both positive and negative. Violations may result in account bans without warning.
  5. Any posts which violates ToS of this site as provided by the vendor is prohibited.
  6. Privacy:  Do not post private information. (Example: Personal contact or account information, such as email addresses, credit cards, or bank information, A person’s legal or medical history, unless there is a compelling public interest served by doing so). Such posts maybe moderated and removed. Repeated misuse may lead to denial of forum post access.
  7. Promoting Local Businesses -  Promotion is not allowed in forum. . .
  8. Direct Message - ADDA forum has the option for users to send Private Messages. It is against the forum rules to copy/paste content from these private messages or take screen shots of them and post the content on the public forum. This can attract deactivation and legal action by affected parties
  9. ADDA is not a place for publicly resolving personal disputes and grievances. Use private messages to resolve personal disputes, or get together in person to resolve the matter amicably.  
  10.  Conflicts of Interest -If you write a recommendation for a businesses which belongs to any friend or relative or from your networking group, please disclose your relationship with that business or person. You must disclose any financial interest, such as being an owner or investor of the business you are recommending. Do not recommend a business, service, or product if you have received any form of payment in return for writing a recommendation. Do not write negative comments where you have a conflict of interest. For example, posting negative or false statements about competitors in your industry.
  11. By signing in to Eden Park ADDA this you are confirming to the ToS of this website as well as the forum regulations given above.
  12. Access is provided only for valid owners tenants or representatives of owners of Phase 1 as per rules of ERWA. Only one tenant adda user will be permitted . All owners with proof of title can get access to ADDA. Access will be as per supporting documentation
  13. Eden Park ADDA users are advised NOT TO CHANGE their name in their profile - except for minor edits - THIS CAN LEAD TO DEACTIVATION OF ACCOUNT
  14. ERWA has the right to deny ADDA access to owners who dont provide supporting documents and also restrict access if they dont provide valid tenant lease contract details and dont provide the renewal details of lease or tenants moving out or moving in.
  15. It is the responsibility of the ADDA user to keep their login information secure. ERWA is not liable for acts of omission or commission by user that leads to their login information being leaked to others due to users negligence .
  16. Users are advised to change their passwords at least once in 90 days or and protect their devices with best available practices and tools. ERWA is not responsible for the users account monitoring .
  17. Any IT or security issues should be lodged directly with the site Apartmentadda,com from which the ADDA services are purchased by ERWA. ERWA is not liable for any defects in the software or security issues in the software or the cloud platform. 
  18.  ERWA is not obliged to provide services to unregistered tenants. This includes ADDA.
  19. ERWA is not obliged to provide ADDA services to users whose email ID or phone no is not functional.
  20. ERWA is can deny ADDA services to flats which are major defaulters where owner is not paying maintenance for several quarters and does not reply to reminders.
  21. Use ADDA gateway and pay easily : ADDA users are encouraged to use ADDA payment gateway for payments along with internet banking as this provides automated and accurate receipts within 48 hours typically. There is no extra fee if you use net banking and ADDA gateway . Charges apply from the gate way if you use credit or debit cards. ADDA gateway is accepting payments from almost all Indian based banks except a few - you can use NRE or NRO or resident bank account.


Regards,

ERWA Board, 
Owner Tenant

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