SJR Equinox Owners and Residents Group

Welcome to SJR Equinox Online Portal !!

Dear All,

We welcome you to our SJR Equinox residential society managed by "SJR Equinox Apartment Owners Welfare Association" - SENAOWA.

Please be informed that physical notice board display in SJR Equinox is not an active medium of communication between residents. SENAOWA (SJR Equinox Apartments Owner’s Welfare Association) has a tie up with an online portal for management of our society which also serves as the primary medium for all general and essential communications.

We encourage all Owners /Tenants to sign up under ADDA portal - https://adda.io or mobile app - "ADDA - The Apartment SuperApp", by selecting Apartment name as ‘SJR Equinox’, filling up basic details online and submit your registration request. A detailed Move-In form will now be sent on your registered e-mail. Please fill in that as well after which Estate Manager shall duly verify your request before approval.

Note that without filling in detailed Move-In form, your registration request will not get approved.

Following services can be availed within society - Grocery / Bakery / Milk / Newspaper / Maid / Cook / Vehicle Cleaner / Cable TV / Day Care / Ironman / Automated Vending Machines

Below services are available for ADDA Mobile app users:

Ø Receive automated notification on arrival of Visitor

Ø Pre-approve Visitor entry

Ø Receive automated notification on arrival of Maid/Cook and view their daily attendance

Ø Receive automated notification on arrival of Parcel/Courier and OTP based collection process

Ø Receive Gate Broadcast on arrival on Community vendors like Grocery and Bakery

Ø Raise Panic Alerts directly with Security and your neigbours

Ø Share your views using common forum and form sub-groups for discussions/ events

Ø Book facilities like Common Hall for personal/commercial events

Ø Publish your Buy/Sell/Rent notices which will be delivered to registered e-mail of all users

Ø Get updates on the maintenance dues for your flat

Ø Raise a online maintenance ticket for easy tracking and quick closure

Ø Receive and essential SMS on registered mobile number in case of any urgent broadcasts

Ø Participate in instant poll

Ø Access to society Bye-Laws, AGM/SGM results

Ø Access to Property Documents (for Owners only)

Ø View & contribute to our internal Vendor List.

Ø Get in touch with any Resident/Association member, from wherever you are.

Note that if you facing any issues with receiving ADDA notification then follow below steps:

1.) Ensure your registration request is approved and updated with mobile and email details.

2.) Login to ADDA mobile app and map your cook / maid against your flat. To do this in Adda app, Go to Home-> Gate Updates-> Neighbourhood Recommended Help. Rest is easy to follow.

3. ) Ensure your mobile is enabled to receive notifications from ADDA app. At times, the battery savings settings prevent this to happen. To do this in Adda app, go to More -> Settings -> Notification Settings -> Click on "Send Me A Test Notification". Follow on screen instructions to self check.

4.) Ensure you mobile is enabled to receive calls from Adda app. To do this in Adda app, Go to More -> Settings -> Getekeeper Settings -> Visitor Verification for IVR. If it shows "Your number is already verified" then all good else if you see a "Give Missed Call" then click on it. Now your mobile is verified to recieve IVR calls feom ADDA.

5.) If the issue still persists then raise a Ticket under More -> Helpdesk -> Raise a Ticket -> Select category as "Apartment ADDA" -> Select Relevant sub-category, describe issue and Submit.

Note: Online portal access shall be approved only after successful submission and verification of all documents by SENAOWA office.

Thanks & Regards,

SENAOWA Maintenance Team

(senaowa.maintenance@gmail.com)