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Many Associations contemplate building their own online ERP. Reason: Perceived Control The same reason due to which decades back Corporates preferred building their inhouse ERPs, rather than use a third-party best-of-breed solution. The Typical In-House Project
Responsibility Matrix
|
| Portal Success Parameters | Software built & hosted by Association | ADDA |
|---|---|---|
| Software Maintenance ( Bug Fixes) | Association |
ApartmentADDA |
| Software Upgrades | Association |
ApartmentADDA |
| Software Backup | Association |
ApartmentADDA |
| Data Backup | Association |
ApartmentADDA |
| Server Maintenance - 24x7 Uptime | Association |
ApartmentADDA |
| End-User Support | Association |
ApartmentADDA |
| Accountability for Portal Performance | None |
Service Level Agreements ( SLAs ) |
| Supervision | Association |
Association |
| Lead Time | High |
Ready to use |
| Cost | Capital Cost + Maintenance |
Pay as you go |