Bhupesh Pant, Joint Secretary, Shriram Spandhana
“I can’t think of running the association affairs without a great tool like ADDA.”
For any product to be successful, the timely support is very critical. I have always received quick response from ADDA team. They have always delivered on commitments. ADDA team listens to our needs and open to make suitable changes in ADDA.
We have started with Forum, complaints tracking system, polls, and then facility booking. The complaint tracking system has made our support staff more accountable and their Service quality measurable. The SMS and email features of ADDA made the communication to residents very easy. We are actively looking at deploying the purchase and accounting related ADDA tools in near future.