Unlocking Success: The Journey of ADDA with DWTC.

by Nikita Bisht
Journey of ADDA with DWTC

In the bustling metropolis of Dubai, where skyscrapers touch the clouds and innovation thrives, there exists a centre of community and connectivity – Expo Village. And this isn’t like just any other community, It’s a vibrant hub of teamwork, managed by the prestigious Dubai World Trade Center (DWTC).

Surrounding this dynamic community is the Journey of ADDA with DWTC.

The Encounter

Expo Village wasn’t just another project, it came with its own set of Challenges and Requirements. However, thanks to our exploration in Dubai’s real estate, ADDA found its way to Expo Village. This connection marked the beginning of an exciting journey.

Expo 2020 in Dubai, UAE, was the world’s largest cultural gathering, focused on Connecting Minds towards Creating a better Future. The Expo served as a global platform for countries, businesses, and individuals to converge and showcase innovations in sustainability, mobility, and opportunity.

Understanding the Needs

During our initial meeting with DWTC, they told us about their specific requirements that any other generic property management software couldn’t meet. However, ADDA distinguished itself as more than just any typical software – it was a solution crafted to give the Residents a Delightful Experience. Addressing diverse needs, ADDA emerged as the comprehensive solution DWTC had been looking for.

Deploying with Purpose

With DWTCs’ needs in mind, ADDA started its deployment. We began by addressing immediate needs, placing a particular focus on enhancing Help Desk Management – a critical aspect of Expo Village operations. We then slowly started deployment of other modules like Facility Booking, Move In Forms, Contract Management, Asset & Inventory and more.

Continuing our tailored approach, ADDA developed and enhanced specific features for DWTC. These enhancements include streamlined reporting capabilities, simplified contract termination processes, and efficient bulk contract uploads. A Master Report that offers essential property insights for efficient occupancy and contract management and many more.

Throughout the process, Our Team was focused on delivering tangible solutions that made a real difference.

Conclusion: Elevating Team Dynamics

In Dubai World Trade Center (DWTC), teamwork is the key to success, and when it comes to boosting teamwork, there’s one tool that helps them across different processes – ADDA.

Now, both the Commercial and Operations teams use the same software, making it easier for them to work together and share information. With the Commercial team managing tenant data, contracts, etc and the Operations team handling maintenance requests, our platform ensures streamlined operations on the ground. This helps them keep things organised and also makes the decision-making simpler.

As we continue on our journey to fostering Happier Communities, it’s clear that ADDA is not just a software – it’s a solution that brings teams together, sparks new ideas, and gets things done right. We hope the Residents of Expo Village have a great time using ADDA.

Thank you for Choosing Us!

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