Swimming Pool Maintenance – Effective use of Community App & ERP

by Krishanu

Community Swimming Pools if not managed properly can result in unfortunate incidents – which can sometimes be life threatening as well.

Proper maintenance and communication using the right tools is extremely important to ensure swimming pools, other assets and common facilities of the Community remain risk free.

ADDA.io is one such tool, which can make sure Swimming Pools and other assets are holistically maintained, and residents are kept updated with regards to important communications around these assets and common facilities.

features checklist for Community App and ERP

Below are some of the main features:

1. Distraction-Free Communication Platform: 

Regarding Community Swimming pool, some important communication can be – “Today Lifeguards are not available, please accompany your kids to the pool”, “Swimming pool is under electrical maintenance. Please make sure your kids are not playing around the pool”, etc.

As Management Committee / HOA members, it is extremely important to ensure that residents receive these important updates.

For example – If a Community App is filled with Ads in the guise of Notices from Community Management team, then residents tune out of it, and important communication do not reach them.

2. Easy to Use Community Helpdesk: ADDA’s Voice AI enabled helpdesk, enables residents to easily report any issues around their Community Pools. The Voice AI feature helps issues to be reported easily in any language, without having to type on the phone. This results in better maintenance and upkeep.

Again it is important to use a distraction free Resident App here, so that residents are able to easily find the Helpdesk, and track updates, provide feedback, etc.

Distraction free resident app

3. Community Guidelines: All Community Guidelines, should be made easily available to the residents. This makes sure that residents are aware of dos and don’ts. While this overall results in a harmonious community, it also makes sure that accidents and untoward incidents are avoided due to ignorance of rules, on the part of the residents.

4. Violation Tracker: Specially around usage of Swimming Pools and Other Common Facilities, violations should be tracked and residents warned/fined. This makes sure that these facilities are well maintained, and also avoids incidents from happening due to wrong usage of a facility.

For example – Many Community Management teams complaint that, often residents are spotted inside Swimming Pools late at night, after pool has been closed for use. It is important to monitor such usage of facilities and warn/fine residents to discourage such misuse of common facilities – and prevent accidents as well.

community guidelines and violation tracking

For tracking and posting these violations, a well organised process through a tool, is mandatory. Proper use of such a tool ensures that disputes are avoided, and a transparent process is implemented.

5. Facility specific and Custom Community Terms & Conditions

One of the main focus areas at ADDA.io is to make sure that the Committee members are safeguarded as much as possible from risks. Couple of features which helps here are the Community Custom Terms and Conditions and Facility Specific Usage terms.

Such features makes sure that the residents agree to the risks of using a facility and take adequate precautions. This also makes sure that Committee Members are able to adequately reduce their liabilities and also able to Communicate important guidelines to residents.

6. AMCs Tracker Module: This module helps you get reminder on service schedules and AMC expiry dates on important assets and common facilities like Swimming Pool.

AMC tracker in ADDA

7. Assets & Inventory Maintenance/Tracking: As Committee members and Community Managers the Asset and Inventory modules in ADDA helps to track the asset service history, documents, and component details. These make sure that swimming pools and other common facilities are well maintained.

8. Document Repository: A common repository of important assets and facility related documents make sure that process and other details are not lost.

Assets and Inventory module in ADDA

Maintaining a history of the knowledge acquired by one set of HOA / Management Committee members, should be effectively passed on to the next set of Committee or HOA members, without having them to reinvent the wheel every time.

ADDA.io has been pioneers in the Housing Society Management software space since 2009, and is globally trusted in multiple countries like India, USA, UAE & Middle East, Singapore, Mauritius, etc.

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