
Bengaluru’s large apartment complexes are nothing short of mini-cities. Many of these communities, which manage budgets of up to ₹20 crore, are running into apartment governance woes due to inexperience, ego clashes, and a lack of best-practice know-how – as reported in a recent Times of India article.
In response to these challenges, IIM Bangalore, in association with the Bangalore Apartment Federation (BAF), has launched a program to propagate Community Management best practices among Management Committee members.
However, they missed out on one key problem.
Table of Contents
Key Challenges hampering smooth governance (As highlighted in the TOI Article)

- Inexperience & Knowledge Gaps
Many elected members lack the knowledge to manage “mini‑city” budgets and operational processes. - Lack of Best Practices
Most management committee members start from scratch, unaware of tested governance models or efficient workflows. - Ego & Continuity Issues
Frequent committee turnover and power struggles come in the way of effective decision‑making and knowledge transfer
The Crucial Fourth Point not talked about in the article:
4. Lack of investment in the Right Community Technology and falling prey to Free Community Management Software
Investing in the Right Technology is crucial to solve Governance Issues
What Bengaluru Apartments Must Do to Fix Their Governance Issues:
1. Do not fall for “Free” ERP Traps
Many management committees opt for free ERPs, believing “less cost = smart choice.”
This is a very wrong decision. These Free ERPs provide half built features, that seem to check all the boxes, but cannot deliver the outcomes and, committee members remain stuck in governance issues.
2. Look for a Single ERP platform – Don’t Juggle Multiple Systems
To “save money,” some Communities layer Tally (an offline accounting tool) along with free ERPs. But Tally’s offline nature brings risks of data loss, no real‑time dashboards, and cumbersome backup processes.
Worse, managing siloed tools means more manual work, not less.
Even if your visitor management system is bundled with free devices and SIMs, it’s wise to manage your core operations — accounting, helpdesk, communication — through a single, robust ERP like ADDA.io.
3. Say “No” to Spammy Community Apps
Free ERPs often include apps that bombard residents with spam. Residents quickly tune out on announcements & polls and, help‑desk tickets never gain traction. Robust processes collapse from a lack of adoption.
How ADDA.io Solves These Apartment Governance Issues
At ADDA.io, we believe your ERP should be your strongest ally, not a Frankenstein of mismatched tools.
Here’s how we solve these pain points:
- Spam‑free, intuitive interface keeps residents engaged and drives easy adoption of community initiatives implemented by Association members
- End‑to‑end AI‑powered modules including Accounting, Helpdesk, Visitor Management, Polls, and more — all under one roof—no manual data sync.
- Real‑time dashboards & automated reminders eliminate late payments and data‑entry headaches.
- Expert support and continuous innovation, ensuring every feature helps reduce governance headaches and simplifies life for committees and residents alike.
Start Viewing ERP as an Investment, Not an Expense
While training and governance models (centralized vs. decentralized) are vital, technology is the backbone that holds everything together. Communities in Bengaluru—and beyond—must view their ERP as an investment rather than a recurring cost.
By choosing a purpose‑built, supported, and intuitive platform like ADDA.io, they can unlock both financial efficiency and genuine resident engagement, finally turning their “mini‑cities” into well‑run, collaborative neighbourhoods.