Welcome to our Quarterly Product newsletter, where we bring you the latest product updates, and new releases in the product over the last quarter. We hope these features will surely enhance your community management experience.
Let’s dive into it.
Table of Contents
1. Easy Tracking of Pet Details
As a part of the Community Management Team, keeping track of pets in a community and communicating the right pet guidelines can be a challenge.
With the new Pet Management Feature, residents can register their pets from the ADDA app, and ensure all pet-related documents, vaccination certificates, are submitted. This helps the Committee members have an up to date record of all Pets in the Community. Read more
*To enable this for your community, mail us at support@adda.io*
2. Helpdesk Preferred Service Date
Often to provide any maintenance related service, there is a need for your Community Staff (Society Plumber or Electrician) to visit an Apartment/Villa. It immensely helps if the resident can provide a preferred time for this visit.
This reduces missed appointments and helps Helpdesk Management Team to allocate resources more efficiently.
3. Helpdesk Rate Card
Do you want to utilize your existing maintenance staff (Electrician, Plumber) for repairs/services inside the Resident’s units and unlock a revenue generation channel, while providing convenience to your residents?
ADDA’s Helpdesk rate card feature, helps you do exactly that!
If you already have this process running manually in your community, you can bring the process online providing convenience for your Community Staff, and transparency to your Residents.
4. Helpdesk Ratings
Residents can now rate your Community’s services after a Helpdesk Ticket is closed.
This feature allows residents to easily give feedback, and the Management Committee Team can monitor the quality of the service provided by the maintenance/property management staff.
5. Facility Booking Module – Terms & Conditions
As a Committee member, you can now publish Terms of Usage for individual common facilities, where an explicit consent has to be provided by the residents while booking the facility.
This ensures that residents are well aware of their do’s and don’ts while using the facility, and avoids disputes.
6. Facility Booking Module – Cancellation Notification
Often residents trying to book a facility, finds it booked during their preferred time.
With this new enhancement, they can opt-in for notification alerts when a booked facility gets canceled, allowing them to quickly reserve the newly available slot.
This is immensely useful for Sports facilities which are typically in high demand and get booked very fast.
7. Facility Booking Module – Add Ons
Do you provide Community Hall bookings for your Residents, with the option to select chairs and tables as Add-Ons? Or guest room reservations with the flexibility to include extra beds based on resident requirements?
Now with this feature in ADDA, when you are setting up a facility for booking, you can configure Add-Ons which can be booked along with the original facility.
8. Facility Booking Module – Flexible GST Rates
You can now set flexible GST Rates for your Facilities, depending on the service being offered. This will allow greater flexibility and accurate accounting.
9. Community Forms in the Resident Portal
Many communities usually create forms for submission of requests for – Parking Stickers, Clubhouse Access cards, Interior Renovation, etc. In ADDA, this is done through the Community Forms feature.
Residents now have the option of accessing Community forms in the Resident Portal. Residents can easily view, fill and submit them from the resident portal. Community Managers can view submitted forms from the ADDA ERP side.
10. Short Term Rentals (STR)
Do you have certain units in your community, which are rented out for short periods (1-90 days). These Short term rentals see a large number of renters coming and going on a regular basis.
Keeping track of the details of these Renters can be challenging. It is the Best Practice to keep a track of these Short Term Renters because these details might be required during any incident investigation. With ADDA’s Automated STR Workflow, Owners can easily inform the Community Management Team about their renters, get approval from Committee members, and also provide automatic pre-approval for the Renters entry to the Security Gate. Read more
*This is presently released for select countries, where Short-Term Rentals are prevalent*
11. For Developers and Property Managers managing Multiple Properties: Vendor & Member Advance Reports in Central Command Center
This report provides detailed insights into the financial activities of the entire portfolio for developers, summarizing advances paid to vendors and received from members.
The Community Management Team can now make more informed resource allocation decisions and manage the finances more effectively with this powerful feature.
*This enhancement is only enabled for select ADDAs*
That’s all for this quarter. Stay tuned for more updates in the coming quarter as we continue our mission of Powering Happy Communities.
We value your feedback and suggestions, so feel free to reach out to us with any ideas or questions you may have. Together, let’s build stronger and more connected communities.
Warm Regards,
Team ADDA.